First Break All The Rules book summary

First Break All The Rules book summary

Best thing I like about the book:  Equating employee journey in the company with mountain climbing. Getting a positive response to most of these questions should result in effective, thriving employee. 

Base camp - getting started - What do I get?

1. Do I know what is expected of me at work?
2. Do I have the right materials and equipment I need to do my work properly?

Camp 1 - What can I give?

1. At work, do I have the opportunity to do what I do best every day?
2. In the last 7 days have I received recognition or praise for good work?
3. Does my supervisor, or someone at work, seem to care about me as a person?

Camp 2 - Do I belong?

1. Is there someone at work who encourages my development?
2. At work, do my opinions seem to count?
3. Does the mission/purpose of my company make me feel like my work is important?
4. Are my co-workers committed to doing quality work
5. Do I have a best friend at work?

Summit: How do we all grow?

1. In the last 6 months, have I talked with someone at work about my progress?
2. At work, have I had opportunities to learn and grow?

Other key learnings.

1. Hiring
1. Hire for talent -  talent is a recurring pattern of thought, feeling or behavior that can be productively applied.
2. Skills can be learned
3. Knowledge/Experience gets built by using skills effectively for a period of time
4. Ask real job scenarios with examples to identify talent
2. Leverage employee’s strengths
3. Employees may join the company for benefits, vision, however, how long employee stays is determined by his relationship with his manager
4. Managers doing things right and leaders do the right things; both are needed for effective vision and execution
5. Great managers look inward and leaders look outward